Shipping & Handling

OUR FACTORIES WILL BE CLOSED FROM 10/01-10/07 IN OBSERVANCE OF THE CHINESE NATIONAL DAY & MID-AUTUMN FESTIVAL HOLIDAYS.  ALL ORDERS PLACED WITHIN THAT TIME FRAME WILL BE SHIPPED AFTER THE HOLIDAYS.  OUR CUSTOMER SUPPORT TEAM WILL STILL BE READILY AVAILABLE TO TAKE YOUR CALLS & EMAILS.  WE APPRECIATE YOUR UNDERSTANDING.

Total Delivery Time = Processing Time + Shipping Time

WHAT IS PROCESSING TIME?

After receiving your order, we conduct Quality Control checks and testing in order to ensure the products quality prior to shipment. The processing time varies depending on the specific product with the average time being approximately 1-4 business days, days vary depending on the items stock status. If your order includes popular items experiencing stock availability issues, the order can take between 5-10 business days to process.


Destination CountryFREE Standard Shipping (business days)Expedited Shipping (business days)One-Day Shipping (business days)
Contiguous U.S.3 to 5 2 to 3n/a

Alaska, Hawaii & Puerto Rico3 to 7 2 to 5n/a
American Samoa, Guam, Northern Mariana Islands, Marshall Islands, Federated States of Micronesia, Palau, U.S. Virgin Islands3 to 5                      2 to 4               n/a
Destination CountryFREE INTERNATIONAL Standard Shipping (business days)International Priority Shipping (business days)
Canada, United Kingdom, France, Spain, Germany, Netherlands, Ukraine, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland
3 to 7                                     2 to 4
Brazil, Russia, Italy, Argentina, Chile, Mexico
              7 to 10                    4 to 7
All other countries
             15 to 20                    7 to 10

* Customs policies vary widely from country to country; you should contact your local customs office for more information.  When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.


Note: In many areas Saturday and Sunday delivery may be unavailable. Delivery estimates for shipments to destinations that don’t have weekend delivery are based on business day transit times, not including Saturday or Sunday.

ANY QUESTION? WE ARE HERE TO HELP!


Please submit a ticket here.